At Mary Frances Flowers quality and craftsmanship is of our utmost concern. However, our jewelry is, by its very nature, delicate and should be handled with great care. If you experience the need for repair or replating on any Mary Frances Flowers pieces, please email email@example.com to determine whether repairs can be accommodated, receive an estimated cost, and to be issued a Repair Authorization Number.
We would be happy to repair your jewelry free of charge if purchased within six months via maryfrancesflowers.com, a Mary Frances Flowers Trunk Show, or in person directly from Mary Frances Flowers. Items purchase after the six month period or from a third party will be subject to any necessary repair fees.
Photos of items in need of repair can help give a more accurate repair estimate. Quotes for repairs of valid for 30 days from the date given. Mary Frances Flowers reserves the rights to change any repair quotes for items not received within those 30 days.
The customer is responsible for shipping charges both ways regardless of purchase date.
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